Privacy Policy
Last updated: May 2026
Luma Health & Wellness ("Luma," "we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information we collect
- Contact information (name, email, phone, mailing address)
- Health information you provide through intake forms, consultations, and messaging
- Payment information processed via secure third-party processors
- Technical data (browser type, IP, device info) collected automatically
How we use information
- Provide medical care, treatment, and follow-up
- Communicate about appointments, medications, and care
- Process payments and shipping
- Comply with legal and regulatory obligations
- Improve our services
Protected Health Information (PHI)
We handle PHI in accordance with HIPAA. See our HIPAA Notice of Privacy Practices for details.
Sharing
We do not sell your personal or health information. We share information only with: (a) providers and pharmacies involved in your care; (b) service providers under contract (e.g. EHR, payment, shipping) bound by confidentiality; (c) when required by law.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting privacy@lumahealth.com. Health records are retained as required by state and federal law.
Contact
Questions? Email privacy@lumahealth.com.