Website Privacy Policy

• Contact and inquiry forms — name, email address, phone number, and anything else you choose to include in your message.
• Eligibility quiz — the goals and general health information you enter, along with your contact details, so we can follow up with you.
• Order information — items selected and billing details, processed by our payment processor. We do not store full card numbers.
• Website usage information — IP address, browser and device type, pages viewed, referring page, and approximate location, collected automatically.
• Cookies and similar technologies — used to keep the site working (for example, your cart), remember preferences, and measure aggregate traffic.

• Respond to inquiries and follow up on requests you submit
• Schedule visits and create your patient record when you become a patient
• Process payments and fulfill orders
• Operate, secure, troubleshoot, and improve the website
• Send marketing or educational email where you have opted in
• Comply with legal and regulatory obligations

We do not sell your personal information.

We may use analytics tools to understand aggregate website usage on public marketing pages. We do not place advertising or analytics tracking technologies on authenticated patient portal areas, medical intake forms, or appointment forms that contain health information. If we add advertising technologies in the future, they will be limited to public marketing pages.

We rely on service providers to operate the website and the practice, including website hosting, our electronic health record and scheduling system, our payment processor, and our email delivery provider. These providers process information on our behalf under contract. Where they handle protected health information, they do so under a business associate agreement.

We use reasonable administrative, technical, and physical safeguards, including encryption in transit, to protect information collected through the website. No website or method of transmission is completely secure, and we cannot guarantee absolute security. Please do not send sensitive medical details through unsecured email.

We keep website inquiry and marketing information for as long as needed for the purpose it was collected and to meet legal obligations. Medical records are retained separately for the period required by applicable state and federal law.

• Unsubscribe from marketing email using the link in any message
• Adjust or block cookies through your browser settings
• Request access to, correction of, or deletion of personal information we hold about you, subject to legal limits
• Depending on where you live, you may have additional rights under state privacy laws, including the right to know what information we collect and the right to appeal a denied request

Rights concerning medical records are described in our Notice of Privacy Practices.

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy. The "last updated" date above reflects the most recent revision.

Email Lumahealthwellness@gmail.com or call (786) 518-1905.

Privacy Contact, Luma Health & Wellness
3316 Griffin Rd, Fort Lauderdale, FL 33312